Privacy Policy

This full Privacy and Cookie policy explains more about how HOTEL VIENNA DBA H HOUSE BUSINESS HOLDINGS LLC (“HOTEL VIENNA DBA H HOUSE BUSINESS HOLDINGS LLC” “we” or “us”) uses Cookies and your choices concerning Cookies.

Cookies

A ‘Cookie’ is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the Cookie allows that site to recognize your browser. The length of time a Cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” Cookie. HOTEL VIENNA DBA H HOUSE BUSINESS HOLDINGS LLC uses both types of Cookies. Session Cookies will only stay on your device until you stop browsing. Persistent Cookies stay on your computer or mobile device until they expire or are deleted. We use the following types of Cookies on our website. 

  • Strictly necessary Cookies. These Cookies are essential for you to browse our website and use its features. Without these Cookies, services like shopping baskets cannot be provided. 
  • Performance Cookies. These Cookies collect information about how you use our websites. This data may be used to help optimize our website and make it easier for you to navigate. 
  • Functional Cookies. These Cookies allow our websites to remember choices you make and personalize your experience. We may store your geographic location in a Cookie, for instance, to ensure that we show you the websites relevant to your area. 
  • Third-Party Cookies. Third-party Cookies are those placed by websites and/or parties other than HOTEL VIENNA DBA H HOUSE BUSINESS HOLDINGS LLC. These Cookies may be used on our websites to improve our products or services or to help us provide more relevant advertising. These Cookies are subject to the respective privacy policies for these external services. 
  • Analytics Cookies. We use analytics Cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our websites, what pages they find most useful and how they arrived at HOTEL VIENNA DBA H HOUSE BUSINESS HOLDINGS LLC.com. To learn more about Google Analytics and your data, visit this Google webpage

How to Control Cookie Settings

Most web browsers allow you to control Cookies through their settings preferences, but if you limit the ability of websites to set Cookies, you may impact your overall user experience. 

Below you can learn about how to control Cookie settings on popular web browsers: 

Pixels

In addition to Cookies, we sometimes use small graphic images known as ‘pixels’ (also known as web beacons, clear GIFs, or pixel tags). We use pixels in our email communications to you (if you have selected to receive such communications) to help us to understand whether our email communication has been viewed. We also use third-party pixels (such as those from Google, Facebook, and other advertising networks) to help us provide advertising that is relevant to your interests.

Other Identifiers

When you use our app, we collect a unique ad-tracking identifier from your device (the Advertising Identifier or “IDFA” on iOS devices and the Google Ad ID or “AID” on Android devices) so that we can learn more about users of our app and provide the most relevant messaging and marketing. Although these identifiers are unique to your device, they do not contain any of your personal information such as your name or email address.

How to Control Identifier Settings

You can control how these identifiers are used, including the ability to reset them, through your device settings. Below you can learn about how to control Cookie settings on popular web browsers: 

Advertising and Modern Marketing Tools

We use several modern marketing tools in support of our advertising efforts.

HOTEL VIENNA DBA H HOUSE BUSINESS HOLDINGS LLC may work with third-party advertisers that use Cookies and similar technologies to provide more relevant advertising about HOTEL VIENNA DBA H HOUSE BUSINESS HOLDINGS LLC Products and Services on our websites and across the internet. To provide this ‘interest-based advertising’, the parties combine non-personal data about your online activities acquired over time, which helps cater advertising that we deliver to you. Examples of this may include a HOTEL VIENNA DBA H HOUSE BUSINESS HOLDINGS LLC advertisement on a Facebook page, a Google-owned page such as a search results page or YouTube, or on a site within Google’s advertising network. We do not share your personal information as part of this process. Where necessary we obtain your consent to this process. At all times, you can opt-out of these personalized ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI websites and DAA websites. Opting out may make the ads you see across the internet less relevant to you. 

When you book a room, we collect personal data, which includes and is not limited to: Your selected dates, Number of rooms on the reservation, Number of people on the reservation (adults and children), Age of children, The rate/special offer selected, Any add-on packages selected, Your full name,  Your address, including city and country; Your e-mail address, and, Your credit card details

Newsletter and Special Offers

If you provide your contact information to us (e.g. when booking a service with us or when signing up for our newsletter via our Website), we may use this personal data to send you our newsletters and details of other special offers which may be of interest to you, based on previous interactions with us (e.g. bookings).

If you sign up for our newsletter via our Website, you are required to provide your email address only. When you sign up for the newsletter via our website, you will receive an email to reconfirm your interest in staying in touch (double opt-in). Any additional information is voluntary and will be used solely for the personalization of the newsletter.

By providing your email address and subsequent confirmation via the double opt-in, you consent to receive our newsletter. You can revoke your consent and opt out of receiving the newsletter at any time by clicking on the unsubscribe link included in every newsletter. 

If you have opted out of receiving communications from us, we will not use your email for interest-based advertising. 

How to Contact Us: If you have any questions about the use of your personal information, please send an email to info@thehotelvienna.com.

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Best Rate Guarantee

Book with Hotel Vienna on our direct website and get best rates available ANYWHERE. We guarantee it. Learn More.

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